Question 1 of 20

The   information systems projects of both the U.S. Navy and FedEx were __________   in nature. 

    

     

A.     tactical

    

B.     strategic

    

C.     operational

    

D.     large-scale

 

    

Question 2 of 20

A   global information systems strategy is characterized by __________ systems. 

    

     

A.     centralized

    

B.     decentralized

    

C.     distributed

    

D.     homogeneous

 

    

Question 3 of 20

The   business competency area for IS professionals: 

    

     

A.     is more strategic than technical.

    

B.     sets them apart from others who have only technical skills.

    

C.     is the easiest to outsource.

    

D.     None of the above

 

    

Question 4 of 20

Information   systems are combinations of __________ that people build and use to collect,   create, and distribute useful data, typically in organizational settings. 

    

     

A.     hardware

    

B.     software

    

C.     telecommunications networks

    

D.     All of the above

 

    

Question 5 of 20

Which   type of information system enables customers to buy goods and services from a   firm’s Web site? 

    

     

A.     Customer Relation Management System

    

B.     Electronic Commerce System

    

C.     Office Automation System

    

D.     Transaction Processing System

 

    

Question 6 of 20

Which   of the following is considered to be one of the more traditional categories that   are used to describe information systems? 

    

     

A.     Transaction processing systems

    

B.     Management information systems

    

C.     Decision support systems

    

D.     All of the above

 

    

Question 7 of 20

Which   of the following is NOT true about knowledge? 

    

     

A.     Knowledge is accumulated wisdom.

    

B.     Knowledge is needed to understand relationships between different pieces of     information.

    

C.     Knowledge is used to organize or manipulate data.

    

D.     All of the above are true.

 

    

Question 8 of 20

Knowledge   is a body of governing procedures. Which of the following American   outsourcing destination countries has the highest English proficiency? 

    

     

A.     Argentina

    

B.     Brazil

    

C.     Costa Rica

    

D.     Mexico

 

    

Question 9 of 20

Which   of the flowing is NOT a product marketed by Apple? 

    

     

A.     iPod

    

B.     iTunes

    

C.     iDrive

    

D.     Newton

 

    

Question 10 of 20

Which   executive-level person is responsible for overseeing and managing the   organization’s information systems? 

    

     

A.     Chief Knowledge Officer

    

B.     Chief Technology Officer

    

C.     Chief Information Officer

    

D.     Chief Operations Officer

 

    

Question 11 of 20

Which   IS manager is responsible for coordinating and managing the entire voice and   data network? 

    

     

A.     Operations manager

    

B.     Database administrator

    

C.     Telecommunications manager

    

D.     Network manager

 

    

Question 12 of 20

Which   of the following events interrupted Globalization 2.0? 

    

     

A.     The Great Depression

    

B.     World War I

    

C.     World War II

    

D.     All of the above

 

    

Question 13 of 20

__________   is a cultural characteristic related to the risk-taking nature of a culture. 

    

     

A.     Risk aversion

    

B.     Uncertainty avoidance

    

C.     Fear of future consequences

    

D.     Risk seeking

 

    

Question 14 of 20

The   first mainstream Web browser was called: 

    

     

A.     Netscape.

    

B.     Opera.

    

C.     Firefox.

    

D.     Internet Explorer.

 

    

Question 15 of 20

Which   of the following is a weakness of the multidomestic business strategy? 

    

     

A.     Differing product offerings limit economies of scale

    

B.     Inability to react to local market conditions

    

C.     Difficult to manage

    

D.     Personnel overhead

 

    

Question 16 of 20

__________   enables you to apply concepts from one domain to a new situation or problem. 

    

     

A.     Information

    

B.     Wisdom

    

C.     Data

    

D.     Knowledge

 

    

Question 17 of 20

De   facto standards contributing to Globalization 3.0 include all of the   following EXCEPT: 

    

     

A.     Microsoft Word.

    

B.     Adobe Acrobat.

    

C.     PayPal.

    

D.     eBay.

 

    

Question 18 of 20

Which   of the following is NOT considered a geoeconomic challenge of operating in a   digital world? 

    

     

A.     Demographic

    

B.     Expertise

    

C.     Time zone differences

    

D.     Internet access

 

    

Question 19 of 20

A   __________ information systems strategy is characterized by local databases. 

    

     

A.     global

    

B.     transnational

    

C.     multinational

    

D.     hybrid

 

    

Question 20 of 20

The   EU data protection directive limits: 

    

     

A.     Internet freedom.

    

B.     personal rights to access data.

    

C.     transborder data flows.

    

D.     electronic commerce.

 

Your manager believes in learning from other companies’ success stories as well as stories of failure. In particular, she likes to apply various management theories when possible, rather than starting from the beginning every time a decision has to be made. She asks you to write a memo to her addressing the following: From any recent or current event in the news, discuss and explain the use of these two specific theories that the firms you researched believed in

•In the human resource area, moving toward an employee empowerment culture

•In the marketing area, the theory of penetration pricing

For each of these two, explain the following:

•The issue being addressed that gave rise to employing these theories

•How the theory being followed leads to specific actions on the part of the company

•Results achieved

•If you had been the senior manager in these situations, at those companies, how might you have addressed the situation any differently? What other theory could have been the basis for the decision.

Research the elements and core disciplines of lean manufacturing and services as it relates to your organization, or one with which you are familiar.
Write a 800- to 1,050-word paper in which you address the following points:
• Describe briefly at least three core elements of lean.
• Identify which elements are required for your selected organization to move towards a lean environment.
• Describe your selected organization’s vision.
• Describe how your selected organization’s vision supports lean. If the organization’s vision does not support lean, re-write it so that it does and describe how your new version of the vision supports lean.