Process-Based Program Evaluation

Process-Based Program Evaluation


Process-Based Program Evaluation

Drawing on your life experience, recall a time when you were involved with a program. Your role in the program could have been as a staff person, volunteer, or client.

Describe the program and an internal process in that program that might have been perceived as problematic. Recommend a potential process evaluation that would monitor or improve the process. Support your recommendation with a logical rationale for how the process evaluation would be linked to the perceived problem. In your initial post, be clear as to your role in the agency and in relation to the specific program. Also, discuss the roles of the primary stakeholders that are involved in the process.


Program Evaluation

As a program director of an existing program, you would have the responsibility of conducting program evaluations. The Riverbend City scenario, A Day in the Life of a Human Services Leader, provides some insight into how a program director may need to conduct different types of program evaluations to meet different requests for information. This assignment will give you an opportunity to evaluate the three types of program evaluation to determine how the program is most effective in meeting the needs of a specific population.

In addition, a program director would adhere to ethical standards. For this assignment, you will critique the program director’s application of two ethical standards from the National Organization of Human Services in relation to these program evaluations.


For this assignment write a 6–8 page paper on program evaluation, based upon the Riverbend City scenario presented in this unit’s study. Distinguish the three different types of program evaluation and identify each of their functions, goals, and processes. Use the Riverbend City scenario to highlight specifically how these different program evaluations are being used and critique how multiple stakeholder perspectives are integrated to meet specific population needs, and how ethics are maintained in the process.

Be sure to include the following:

  • Identify three types of program evaluation that were presented in the Riverbend City scenario.
    • Describe the three types of program evaluation and their application in the Riverbend City scenario.
  • Assess the program, utilizing the three types of program evaluations from the Riverbend City scenario.
  • Examine ethical issues that arise in program evaluation, using at least two ethical standards from the National Organization of Human Services.
  • Critique each program evaluation’s use of multiple stakeholders’ perspectives in determining their effectiveness for meeting the needs of special populations.

Your work should integrate the Riverbend City media presentation along with references to your required readings. You are encouraged to support this paper with additional reputable sources.

Submission Requirements

To complete this online class assignment successfully, your paper will need to meet the following specifications:

  • Page length: Write a 6–8 page paper.
  • Communication: Use professional academic writing and apply current APA format and style appropriately.
  • Resources: Support your work with a minimum of 4 reputable sources. Required readings are to be used. Additional reputable sources are recommended.
  • Font and size: Times New Roman, 12 point.


Riverbend City ® Activity

A Day in the Life of a Human Services Leader


Leadership in the human services world is a demanding task.

A leader must balance a wide variety of demands ranging from the clients, staffing, and funders. To address these concerns and meet the information needs of stakeholders, human services leaders engage in various types of program evaluation.

In this simulation, you will get a sense of how various program evaluations are used to address stakeholders’ concerns. As a human service leader, you will assume the role of the director of Second Chance Riverbend (SCR), a nonprofit human services organization in Riverbend City. SCR is active in partnering with the school system and county court system to provide a second chance program that serves students who have drug arrests by diverting them out of the criminal justice system and into an alternate educational track.

As you review the issues of writing essay and requests that such a leader receives, consider how different types of program evaluation are used to address these needs.

First, look at a 1-sheet description of the organization. (SEE ATTACHMENTS)

Download Org Summary (.docx)


Accreditation Email

From: Andrew Weiss, Accreditation Specialist, BBB Wise Giving Alliance

Subject: RE: Change in Specialist and upcoming reaccreditation

As I’m sure you’ve heard, Dina Murry, your longtime Accreditation Specialist, has retired. I would like to introduce myself as her replacement.

According to our records, Second Chance RBC has met our accreditation standards for years. Currently, Second Chance RBC is due for a reaccreditation in 3 months. The accreditation standards and processing information is available on our website under the “For Charities” tab. As in previous years, our accreditation process asks for information on governance, effectiveness, finances, as well as solicitation and information materials.

If you have any questions or concerns for this homework Help, please, feel free to contact me for technical assistance. I look forward to being a resource for you in this process.


Andrew Weiss,

Accreditation Specialist

Accreditation Eval(SEE ATTACHMENTS)

Download Accreditation Eval (.docx)

Outcomes-based Email

From: Rebecca Reeves, Board Chair, Second Chance Riverbend

Subject: RE: Outcomes Evaluation

Check more Details of the research paper here

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